ICICI Phone Banking Recruitment 2021 | Apply Online

ICICI Phone Banking Officer Recruitment Notice 2021ICICI Bank has recently released a recruitment notification for the Phone Banking Officer post. Candidates must check the eligibility criteria before applying for the post. Eligible candidates can apply for the post through the links given in this post.ICICI Phone Banking recruitment 2021, ICICI Phone Banking Officers Recruitment, ICICI Phone Banking apply online, ICICI Bank Recruitment 2021, ICICI Latest Job Notification 2021, ICICI Phone Banking officer Vacancy2021, ICICI Freshers Job, Bank Jobs.


 Phone Banking Officers Recruitment 2021 

Recruiter Bank


Position Title

Phone Banking Officers

Grade Designation

Officer/ Senior Officer

Application Mode 


ICICI Phone Banking Officer Recruitment 2021» Apply Online 

Eligible candidates are advised to go through the notification released by ICICI Bank for Phone Banking Officer jobs before and while filling up the application form. Although this article will be providing all the necessary pieces of information for the ICICI Phone Banking Officers Recruitment 2021, Check Age limit, Job designation, Selection Criteria, application fee, etc.


As per Indian bank standards.

Educational Qualification: 

Candidates with a graduate degree in any stream i.e B.Tech, B.Sc, B.A., B.Com Can apply for the job post of Phone Banking Officer 2021.

Job Posting Location:

Selected Candidates may primarily be placed in Guwahati (Assam), Thane (Mumbai), or Hyderabad in India.
P.S. Candidates will be placed according to the availability of job posts in the mentioned locations, although will get the chance to relocate after successful posting.

Responsibility of the candidate: 

  1. Required to Handle and resolve customer complaints/ queries over the phone
  2. Various product and service information providers to the customers.
  3. Cross-selling various banking products to customers over the phone

Required skills:

  • Candidates applying for this job must-have Fluency in spoken English & Hindi language
  • Candidates should be open to work in rotational shifts

Experience Required: 

Freshers with no experience at all can also apply for these posts.
As per the job Notice, candidates having 0-4 years of experience can apply for the job.


  • Passionate Candidates (Constantly raises the bar for self & team, has a strong execution bias, reliable and ready to take decisions in unfavorable candidates)
  • Customer First thinking (Customers to be treated the best way possible and takes each customer interaction as an opportunity to make an impact of the bank in society, frequently seeks to understand customer needs, and helps them in every way possible over the phone)

Application Fee:

No application for any category student for applying in Phone Banking Officer Post.

Procedure to apply for the job:

Candidates applying for the Phone Banking Officers 2021 can go through the step by step procedure as mentioned below:
  • Step1: Candidates after going through the notification for Phone Banking Officers Job notifications, click on apply link below (Apply button is given below)
  • Step2: Candidates sign up in the ICICI Bank portal (If not previously) 
  • Step3: Candidates are also requested to keep the essential documents such as a scanned copy of the Adhaar Card, Age Proof Certificate, Educational Qualification certificate, Experience Certificate(If Applicable)
  • Step4: Fill up the application form as per requirement and upload the documents over there.
  • Step5: Cross-check once before the final submission and then submit.

Important Links for Phone Banking Officers Post:

Official Notification 

14-09- 2021 

Apply Link
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